We accept

All merchandise must be returned in original condition including packaging, documentation, and accessories.

All claims for shortage and wrong products must be made within 8 calendar days after the invoice date. Claims for non-defective product returns must be made within 30 calendar days after the invoice date. Please fill out our RMA Form request a RMA number. No RMA and warranty shall apply to any physical damaged and opened software products.

All returns for credit are subject to 25% or $15, whichever greater, restocking fee or current market value. Shipping charge and insurance are not refundable.

A copy of the invoice must accompany all returns with a valid RMA number. RMA numbers must be legibly listed on the outside of the carton. We do not accept any shipments without a valid RMA. Buyer will be responsible for paying all return freight costs and insurance.

It is recommended that all returns be made via a traceable carrier. We are not responsible for items that are misdirected or lost in shipment. We reserve the right to return to the Buyer any non-defective merchandise or any merchandise that does not match the invoice. The buyer will be responsible for all related charges such as shipping, insurance, testing, and handling fee on this matter.

We reserve the right to issue credits or refunds in exchange for returned merchandise, or to replace merchandise with new or repaired, used, or reconditioned parts.